Privacy Policy

Last updated: 29 September 2026

Who we are

This website, supply.shilc.cn, is operated by HEFU HUITONG LIMITED (“we”, “us”), a company incorporated in Hong Kong, trading as HEJIANG SUPPLY. We are responsible for the personal data you give us through this website. Contact: supply@shilc.cn.

What we collect

  • Information you give us in the quote form: name, company, country, WhatsApp number, email, shipment details and any files you attach.
  • Technical information sent with the form: IP address, browser type, the page you arrived on and, if present, advertising campaign tags (such as UTM parameters or a Google click ID).

This website does not use advertising or analytics cookies. A security cookie is used only to protect the form from misuse.

Why we use it

  • To reply to your request and prepare a quotation (steps taken at your request before a contract).
  • To provide the sourcing and shipping services you order (performance of a contract).
  • To understand which of our marketing channels bring enquiries, and to keep the website secure (our legitimate interests).

We contact you only about your request and related services. We do not sell your personal data.

Where it is stored and who sees it

Data is stored on servers in Singapore. It is accessed by our sales and operations team, which works from Shanghai, China, and may be shared with carriers, customs brokers, warehouses and inspection partners only as needed to quote or deliver your shipment. Where data is transferred between countries we take reasonable steps to keep it protected.

How long we keep it

Enquiries that do not lead to an order are kept for up to 24 months and then deleted. Records of shipments are kept as long as required for accounting, customs and legal purposes.

Your rights

You can ask to access, correct or delete your personal data, or object to how we use it, by emailing supply@shilc.cn. We reply within 30 days. Depending on where you live, you may also complain to a data protection authority (for example the Office of the Privacy Commissioner for Personal Data in Hong Kong, the Personal Data Protection Commission in Singapore, or your local authority in the EU/UK).

Security

The website uses encrypted connections (HTTPS). Access to enquiry data is limited to authorised staff and protected by passwords and two-factor authentication.

Changes

We may update this policy. The date at the top shows the latest version.